Description
Extend your technical team with a proactive remote support program for your mission-critical Poly solutions. Enjoy faster response time for service requests and recommendations to optimize enterprise-wide adoption of collaboration solutions and achieve desired business outcomes.
Keep things humming
Work with your experienced Technical Account Manager (TAM)to minimize downtime and maintain productivity. Your TAM is backed up with 24×7 remote expertise, including Tier 3 technical support, research and development, lab systems and management escalation that ensure a high level of support and fast response.
Extend IT expertise
Add technical expertise to your team for consultations, proactive issue identification, and recommendations to improve configurations, optimize the use of products and solutions, and ?ne-tune your environment to meet business goals.
Maximize ROI
Your TAM helps ensure you’re getting the quality communication and collaboration you’ve invested in with proven insights and recommendations to increase video solution adoption across the company.
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